Frequently Asked Questions

If you have any questions that are not addressed here, please contact us at product@antaraetp.com

What are the different types of users in IzeSign?

1. Super Admin:

1a. Has full authority over organization settings.

1b. Can add, remove, edit, and manage users and documents.

1c. Can change passwords and delete accounts.

2. Admin:

2a. Added by Super Admins to manage department-specific users and documents.

2b. Can invite, edit, or remove users within their allocated department.

2c. Can change passwords.

3. Members:

3a. Can only view their own documents.

What file formats are supported?

IzeSign supports PDF, PNG, and JPG formats for document uploads.

What is IzeSign?

IzeSign is a secure digital signature platform that enables users to sign, send, and manage legally binding documents online, eliminating the need for physical paperwork.

What is the maximum file size for uploads?

Documents up to 5GB can be uploaded. Larger files may take longer to process.

What is the step-by-step for signing?

1. Upload your document (PDF, JPG, PNG).

2. Add your signature using the draw, type, or upload option.

3. Click Submit to complete the signing process.

4. Download or view the signed document.

What options do recipients have?

Recipients have the following options during the signing process:

1. Comment – Leave a note or ask a question before signing.

2. Decline to Sign – Refuse to sign the document, with an optional reason.

3. Finish Later – Save progress and return to complete the signing at a later time.

What signing features are available in IzeSign?

You can add:

1. Signature – Add your full signature, drawn or typed.

2. Initials – Like a signature, but just your name’s initials.

3. Text Inputs – Add info like name or job title.

4. Checkboxes – Confirm or agree to terms.

5. Multiple Selects – Pick more than one option.

6. Dates – Enter a date.

7. Numbers – Input numeric data.

8. Stamps – Add official or company stamps.

9. File/Image Uploads – Upload supporting docs or images.

Only Signature and Initials support custom text formatting, size, and font. Each field can also be set as required and include a description.

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